1. General

The scope of the relocation helper website includes the placement of students (employees) in private households. These general terms and conditions apply to all contractual relationships between relocation helpers website and each client (company or natural person). reserves the right to change these terms and conditions at any time. To publish the newer versions, the publication on is sufficient.

2.) Subject of the contract, scope of services

2.1) arranges employees for various activities according to criteria specified by the client in advance (by contact form, by e-mail or orally). The mediation is carried out by the contact details of the applicants to the / in the client / by email or orally transmitted. However, there is no obligation to publish the contact details.

2.2) The performance of is fulfilled by the successful placement of an employee to the client.

2.3) only provides employees who are neither employees nor freelancers of Therefore, an agreement regarding the activity to be carried out and the remuneration is concluded exclusively between the person mediated and the client, but not with the relocation helper website. The Principal is solely responsible for verifying the information provided by the applicant and the duties arising from employment, such as proper registration, tax deduction, etc.

2.4) selects the employees from their own applicant pool and is not limited in the search. Applicant selection is at the discretion of relocation Relocation reserves the right to make the use of the services subject to certain conditions such as the number of positive or negative reviews.

2.5) The request by form, email or telephone is free.

2.6) reserves the right to refuse a placement order without giving reasons.

3.) Conclusion of the contract

3.1) By sending the request job form to or by the telephonic order entry by the client / no obligations.

3.2) An order becomes binding only by confirmation (by E-Mail) to the client / through

3.3) Orders on the following day must be confirmed latest by 16:00 o'clock local time by the client, otherwise the order can not be processed.

3.4) Orders can be canceled at any time due to helper bottlenecks of relocation There is no guarantee of helper placement (a timely cancellation is to be adhered to depending on the order situation)

4.) Agency fee

4.1) In the case of a successful mediation, an agency fee corresponding to the price list of relocation helpers website is due.

4.2) Follow-up negotiations will only be commissioned after the first mediation has been paid, if the mediation fee exceeds € 50.

5.) Cancellation

5.1) If the client (s) cancel a placement order without prior contact, any payments will be refunded.

5.2) If the client (s) cancel a placement order after contact details have already been sent, there is no longer any claim to a refund of already paid services.

6.) Duties of the client

6.1) The client / s commits to pay a placement fee in accordance with the price list of relocation for companies and households within 14 days after receipt of invoice to without deductions.

6.2) Billing with the employee The client undertakes to pay the employee the wages due on site. In this case, the employee commits himself / herself to issue a receipt to the client / s, this should be communicated in advance (further explanations can be found in our FAQ).

6.3) Information obligation

6.3.1) The client / assures that the data provided by him / her (in writing, by contact form, by e-mail or orally) are complete and correct. The client is obliged to inform immediately of any changes to his / her data. The client must always inform the current billing address and changes to the address of the relocation helpers website. Otherwise, he will bear the costs incurred in determining the current address.

6.3.2) The client is also obliged to give notice in good time if he uses the booked employees for another work or for a longer period or several orders than previously agreed. The agency fee will apply again in these cases.

6.3.3) If the mediation requirement is missing, the client must inform the relocation assistant website immediately.

6.4) Transfer A duty of notification shall continue to exist if the client / client transfers the person mediated by the relocation helpers website to a third party. is entitled to claim the agency fee according to the price list from the forwarding agent, unless the third party has himself immediately indicated the employment of the employees at the relocation helper website. can demand the costs incurred for proof of undisclosed employment from the intermediary.

6.5) Privacy The client is obligated to treat all contact details of applicants sent by the relocation helper website strictly confidentially. All data of the mediated person (s) must be destroyed by the client after termination of employment. Forwarding to third parties is prohibited. Point 5 para. 4 remains unaffected.

7.) Contractual penalty

If the client informs that a placement was unsuccessful, will, in addition to the amount due, charge a contractual penalty in the amount of the agency fee due.

8.) Liability

8.1) is not liable for the qualification or the suitability of the employees mediated by it as well as for a failure of the work performance (eg in case of illness or non-appearance for other reasons). Liability for untrue or incomplete contact details of employees is also excluded.

8.2) assumes no liability for the non-conclusion of an employment relationship (in the case of not appearing, the respective placement fee of the assistant / s will be reimbursed if the notification takes place within 24 hours after the end of the order).

8.3) is only liable for damage caused intentionally or through gross negligence by The maximum liability limit for relocation is the applicable agency fee.

8.4) is not liable for contractual relationships between employees and the client.

9.) Privacy

The contact details of the client are stored only for the purpose of job placement and will be deleted at any time upon request.

10.) Cancellation policy

10.1.) Right of withdrawalYou can cancel your contract within two weeks without giving reasons in writing (eg letter, email). The period begins after receipt of this instruction in writing, but not before conclusion of the contract. To maintain the cancellation period, the timely dispatch of the revocation is sufficient. The revocation must be sent to: Umzugshelfer Owner Micha Hobert Goethestraße 25 35390 Pouring

10.2.) Consequences of revocation In the case of an effective revocation, the mutually received benefits and any benefits (eg interest) surrendered. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for the client with the dispatch of the revocation, for with their receipt. The right of revocation expires prematurely if the contract is completely fulfilled by both parties at the express request of the client before the latter has exercised his right of revocation.

11.) Holding bans

Holding bans are set up by third parties and must be paid at least 10 days before installation.

12.) Payment

Deposits to the agency are only possible by bank transfer or Paypal. The bank details will be sent to the client after order confirmation. Payment must be made before the helper contact details or order start date.

13.) Jurisdiction

It is only the law of the Federal Republic of Germany. Place of jurisdiction is Giessen.